Position Overview

Ultimate Staffing is actively seeking a dedicated Clinical Receptionist to join their client's team in New Haven. This role is integral to ensuring smooth and efficient operations in a clinical setting, focusing on both patient interaction and administrative tasks.

Responsibilities

Representative duties:

• Handle all incoming calls from patients.
• Greets patients when they enter the department, assisting them with paperwork needed for their visit.
• Creates patient bump lists as necessary due to last minute provider call outs and reschedule appointments if needed.
• Schedules patient appointments and address any cancellations or changes in appointments.
• Updates patient information and verifies insurance information.
• Obtains a referral if required for the patients visit.
• Collects all co pays at the time of visit.
• Books diagnostic tests and specialized appointments for patients at hospitals and other medical facilities.
• Schedules surgical procedures for patients if needed.
• Obtains medical records, and patient charts and reviews them to ensure they are completed properly.
• Utilize Epic system for all documentation, testing, and reporting.

Qualifications

• Previous experience in a clinical or medical office setting is required. Minimum of 2-3 years experience.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in computer applications, including data entry and management.
• Ability to work collaboratively in a team-oriented environment.

Required Work Hours

The Clinical Receptionist is expected to work 37.5 hours Monday through Friday.

Pay Rate:

$27.00 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.